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Returns

Pre-Approval Return Policy:

Please call or e-mail for prior approval before returning any items. No returns will be accepted without prior approval.  All sales are final.  Credit will be issued only for spoiled or damaged product. Credit will be given after the product is returned and inspected.  No refunds, credits or exchanges after thirty days.
You should expect to receive your credit within four weeks of submitting your claim; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.


Spoiled/Damaged Product:
If product is damaged in shipping, damages must be reported to shipper upon arrival and noted on the bill of lading or delivery notice.  The Customer will also be required to submit photos of the damaged goods within 7 business days.  Product must be returned at the request of elfwholesale.

The Customer is responsible for all Customs and brokerage fees for international orders and agrees to pay return shipping on products refused by Customs or the Customer. The Customer is responsible for understanding all applicable Laws with regard to importing our goods and related fees. The customer can provide specific instructions for international orders at time of order with regard to shipping method and declarations.

Disclaimer:
The owners of this website or elfwholesals.com are not responsible for any adverse effects to any product sold on this web site, nor are they held responsibility for any advice given throughout the site or of the books that are sold on this site or of any links provided on this site. The information of the authors are those of the writers of that information and Essential Living Foods, Inc. employees will not be responsibility for any results of following the advice of those writings. All supplements sold on this website are not recommended as a cure. Contact your physician for advice about supplements should you have questions concerning them.

 

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